FAQs & advice for your scent experience
Discover answers to the most frequently asked questions about our scented candles, diffusers, and home perfumes. From use to refills – everything you need to refine your fragrance experience in detail.
Products & usage
Our scented candles burn for an average of 40 to 60 hours, depending on their size and usage. For an optimal burn time, we recommend letting the candle burn long enough each time so that the entire surface becomes liquid.
Place the diffuser in a spot with good air circulation and turn the reeds regularly for a more intense fragrance. You can adjust the intensity by using more or fewer reeds.
A diffuser lasts an average of 6 to 12 weeks, depending on the environment and the number of reeds used.
Yes, our lotions and soaps are developed for daily use and provide a gentle, pleasant treatment with a subtle fragrance.
Our candles are made with high-quality soy wax and enriched with carefully selected fragrance compositions. This ensures a clean and long-lasting scent experience.
Are you unsure? We'd be happy to help you choose a fragrance that perfectly matches your style and space.
Absolutely. Our collection is designed for both giving and receiving, with a sophisticated look that makes every moment special.
Refills & sustainability
Yes, our scented candles are refillable. This way, you can keep the elegant candle holder and enjoy your favorite scent again and again, respecting both style and sustainability.
Yes, at Mari-Ve we offer the option to have your candle refilled. This way you can enjoy your favourite scent for longer and make a conscious choice.
Orders & delivery
Orders are typically processed and shipped within 1 to 3 business days. You will receive a confirmation once your package is on its way.
Yes, you can return your order in accordance with our return policy. Products must be unused and in their original condition.
Service & contact
Certainly. We'd be happy to help you choose the right fragrance that perfectly matches your interior and ambiance.
You can discover our products in our studio by appointment or at one of our points of sale.
Yes, we are happy to help you put together a stylish and personal gift.
You can reach us by email or phone. All contact details can be found on our contact page.
We typically respond to your message within 24 hours.
Yes, every order is carefully packaged, making it ready for gifting.
Business & partnerships
Yes, we offer custom solutions for businesses, such as corporate gifts, interior design projects, and larger orders. Please feel free to contact us for a personalized proposal.
For larger or business orders, we are happy to explore possibilities for personalization, such as custom packaging or curated gifts.
Yes, our products are ideal as a stylish gift for customers, employees, or events. We are happy to help you put together a suitable gift concept.
