Return Policy & Refund Policy
The Buyer is entitled to a 14-day cooling-off period. During this reflection period, the Buyer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The return must always be requested in advance by sending an email to info@mari-ve.be. The buyer can then use the returns form to create the return.
Within the cooling-off period of 14 days, the Buyer may return the purchased products without giving a reason, provided that the purchased product is in good condition. If this is not the case, we reserve the right to refuse the return. The costs and risks associated with the return shipment are for the Buyer. This means that Mari-Ve, for example, is not liable for damage or loss of returned goods.
After correctly receiving a return shipment and if the returned product is in good condition, the full amount of the returned products (without shipping costs) will be refunded to the account with which the products were purchased within 14 days.
The following articles are excluded from the right of withdrawal:
- gift cards
- items manufactured to consumer specifications;
- items whose price is dependent on fluctuations in the financial market over which the entrepreneur has no influence
Return address: Mari-Ve, Ten Bos 29, 9100 Sint-Niklaas, Belgium. Lost packages are not our responsibility.